Returns & Exchanges
We stand behind the durability of our footwear and offer a 30-day trial period to ensure your Indestructible Shoes meet your expectations for comfort and protection. If you are not completely satisfied, we provide a streamlined return and exchange process for all unworn items in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Shoes
Place the shoes back in their original box with all tags attached, ensuring the footwear is clean and free of visible outdoor wear.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your shipping parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier; once received at our warehouse, your refund or replacement will be processed within 5-7 business days.